NCSLA Continuing Education Opportunities

Continuing Education Webinar

July 23rd 2026 at 11am-12pm
Earn One Hour CEU

"Medication Mishaps with Transitions of Care"

Presented By:
Candace Dufour, PharmD. with Southern Pharmacy Services 

Candace Dufour, PharmD, attended Shenandoah University School of Pharmacy, in Winchester VA.  She is originally from the Southwestern part of VA. Candace joined the Southern Pharmacy team in 2010 and began her career working as a staff pharmacist.  In January 2023, she accepted the position of Director of Consulting Services.  Prior to working at Southern Pharmacy, she gained experience in Retail, and Long-Term Care pharmacy focusing on IV and Anticoagulant dosing.  Candace enjoys being a liaison between the pharmacy’s customer, and pharmacy departments, to allow Southern to find way to provide superior customer service.

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Continuing Education Webinar

August 20th 2026 at 11am-12pm
Earn One Hour CEU

"Medicaid Beds- Top Hot Tips: Eligibility, Prior Auths, and QI Reports"

Presented By:
Brooke Baragona, SembaCare



Mastering the process for securing Medicaid-certified facility beds—often referred to as Medicaid beds—requires navigating strict rules regarding financial eligibility, medical necessity, and prior authorizations. For providers and families, staying on top of these requirements ensures seamless admissions and prompt reimbursements.

Brooke is in her 15th year in the Long Term Services & Supports (LTSS) Industry. LTSS is the fastest growing need in healthcare. These Home and Community-Based services address the unmet needs of our most vulnerable populations including those with disabling conditions and chronic illnesses across the whole continuum of care. Successful LTSS provides better care, resulting in healthier people, better outcomes and lower costs.

Working in Healthcare Technology has proved to be a strong foundation for her growth and expertise in value based service & practice management solutions. Her experience includes designing and implementing innovative technology and data management systems, case management and direct care staffing strategic planning, government and regulatory policy knowledge, claim billing resolution within multi-payer systems including Medicaid, Commercial Insurance, and Managed Care organizations.

Continuing Education Webinar

September 29th 2026 at 11am-12pm
Earn One Hour CEU

"Data Driven Dining: Using Insigns to Enhance the Resident Experience"

Presented By:
Carly Kirkman, MS RD LDN



This session demonstrates how senior living communities can turn raw dining data into actionable resident insights. Let's explore how to bridge the gap between perceived preferences and actual consumption to improve clinical outcomes, lower food costs, and enhance regulatory alignment. Attendees will discover a roadmap for data-driven interventions, including menu engineering, proactive clinical-culinary tailoring, and targeted service touchpoints to elevate hospitality!

Continuing Education Webinar

November 10th 2026 at 11am-12pm
Earn One Hour CEU

"The Modern Move-In: Transforming Senior Living Admissions for a Better First Day"

Presented By:
Loren Odom, National Sales Consultant at ECP



First impressions matter—and in senior living the move-in experience sets the tone for residents, families, and staff. But too often, outdated or siloed processes create delays, compliance risks, and frustrating handoffs between departments. In this session, we’ll explore how senior living operators are modernizing the move-in process using digital workflows that ensure regulatory readiness, reduce paperwork, and make transitions smoother across teams. Learn how automation is reducing the time it takes to get residents moved in—while improving team coordination and making day one smoother for everyone involved.

Loren Odom, National Sales Consultant at ECP, brings over a decade of hands-on experience in long-term care, including two years as an Administrator, four years as a CNA, and two years as a supervisor in assisted living and memory care. With six years at ECP, Loren guides senior living communities in adopting innovative solutions like eMAR, EHR, CRM, move-in, and billing systems. His expertise enables him to deliver actionable strategies that streamline operations, enhance care, and align with industry trends.